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Is the game loading for you? Then please open a support ticket from inside the game. That will allow us to provide you with support specific to your account.
To open a support ticket in-game, tap on the
Settings Menu (the gear icon), then tap on the
Help button.
If the game is not loading for you. Here are a few things you can try:
- See if there are any updates for the game in the app store.
- Try restarting your phone or tablet.
If you're still not able to get the game to load, please email Us.
If possible please include any error log reported to you by the game, the type of device you are playing on (ios/android/potato). Hopefully we will have you playing again shortly.